UMW Toyota Motor closes November with steady momentum and expands customer access in Johor’s key growth zones

UMW Toyota Motor (UMWT) recorded 8,574 units in November 2025, bringing year-to-date sales to 88,133. The month’s results highlight sustained customer interest across Toyota’s model range and reflect the brand’s continued commitment to delivering quality, reliability, and a consistently well-supported ownership experience.

In November, UMWT intensified its Customer First direction by strengthening its presence in Johor, one of Malaysia’s rapidly expanding regions. The network expansion aligns with Toyota’s broader strategy to improve accessibility, increase service capacity, and ensure customers in high-growth areas enjoy modern, future-ready facilities that support their evolving mobility needs. These enhancements are guided by Toyota’s “Best in Town” philosophy, which emphasises on convenience, relevance, and trusted care at every customer touchpoint and ownership experience.

“At Toyota, being Best in Town means earning customer trust through access, readiness, and care that truly make a difference in their daily lives. Every outlet we open or upgrade is designed to raise the ownership experience by offering more convenience, modern facilities, and teams trained to deliver high-quality service,” said Datuk Ravindran K, President of UMW Toyota Motor. “Johor continues to grow rapidly, and our strengthened presence reflects our commitment to serve customers better through improved capacity, sustainability-focused facilities, and future-ready capabilities that support our Multi-pathway Approach.”

Strengthening Customer Accessibility Through New & Upgraded Facilities

Kluang 4S Centre: A unified, Future-Ready Destination for a Complete Toyota Care

Hong Huat Automobile Sdn Bhd has transitioned from operating separate 1S, 2S and Body & Paint locations into a fully integrated, purpose-built 4S Centre, unifying Sales, Service, Spare Parts and Body & Paint under one roof for the first time. This strategic relocation not only modernises the outlet but significantly elevates the customer experience by offering a seamless, one-stop Toyota care destination for Kluang and its surrounding districts, including Renggam, Paloh and Simpang Renggam. The facility is designed to support growing customer demand while providing the capacity, capability and environment expected of Toyota’s Customer First and Best in Town standards.

Key enhancements include:
>22 service bays for higher throughput and shorter turnaround times

>Advanced diagnostic systems that enhance accuracy and support hybrid and future powertrain servicing need
>A modern Body & Paint Centre equipped with high-efficiency spray booths and professional restoration equipment
>An upgraded, comfortable customer lounge with refreshments, Wi-Fi and entertainment to enhance customer comfort
>A family-centric showroom with a kids play area and a dedicated nursery room, ensuring convenience for parents and young families

Built as a future-ready facility, the new 4S Centre also aligns with UMWT’s environmental direction by incorporating solar energy to reduce electricity consumption and a rainwater harvesting system for non-potable use. These initiatives reinforce Toyota’s long-term commitment to operational efficiency, responsible resource management and delivering sustainable mobility solutions for Malaysian communities.

Nusajaya 3S Centre – Expanding Toyota’s Reach in Iskandar Puteri & Greater Johor Bahru
UMWT also marked the opening of a new 3S Centre operated by Super Evergreen (Nusajaya) Sdn hd in Iskandar Puteri. Purpose-built over 21,000 sqft, the facility is designed to meet rising customer demand across Johor Bahru, Nusajaya and rapidly developing surrounding townships. Its strategic position ensures accessibility for families, professionals and expanding residential communities that rely on Toyota’s dependable aftersales support

The outlet offers:
>A contemporary, welcoming showroom environment designed for comfort and accessibility
>A dedicated delivery bay that enhances the new vehicle handover experience
>StrongB service readiness supported by General Service Bays, additional maintenance bays, and trained technicians aligned with Toyota’s global technical standards
>A workflow and facility layout optimised for customer flow, operational efficiency and quicker service turnaround, ensuring customers enjoy a smoother and more convenient ownership journey

Beyond meeting immediate demand, the new outlet is equipped with advanced diagnostic capabilities to support Toyota’s Multi-pathway vehicles including hybrid electric technologies reinforcing Toyota’s readiness to serve current and future mobility needs. With Super Evergreen’s established track record as a UMWT dealer since 2005, the new 3S Centre further strengthens Toyota’s presence in a high-growth urban corridor, enhancing customer access, service quality, and long-term support for both new and existing Toyota owners in Greater Johor Bahru.

With these two new facilities, Toyota’s nationwide network now stands at 106 outlets, reinforcing UMWT’s commitment to providing customers with greater accessibility, convenience and high-quality care wherever they live. The strengthened presence across Johor is a tangible expression of Toyota’s Customer First and Best in Town philosophy ensuring every customer enjoys reliable service, trusted aftersales support and a future-ready ownership experience that reflects Toyota’s dedication to serving Malaysians better, today and in the years ahead.

Year-End Offers Continue
Customers can take advantage of Toyota’s year-end promotions on selected models, with attractive monthly instalments starting from RM746. Terms and conditions apply.

Looking ahead, UMW Toyota Motor will continue to expand customer access, elevate service readiness and strengthen its Customer First promise through a growing network and future-ready facilities across Malaysia.

For more information on Toyota products, services and activities, please visit www.toyota.com.my or approach any authorised Toyota outlet nationwide.